How to fix the "Sorry, you are currently prevented from playing online multiplayer games" Palworld error


Palworld has quickly gained popularity as a thrilling monster-collecting survival game by Pocketpair.

 Yet, some players are encountering an in-game error that reads, “Sorry, You Are Currently Prevented From Playing Online Multiplayer Games,” which disrupts gameplay and leaves players confused. Here’s a comprehensive guide to help you fix this error and jump back into the world of Palworld.


What is the “Sorry, You Are Currently Prevented From Playing Online Multiplayer Games” Error?

This error generally occurs when you attempt to join a saved multiplayer session in Palworld. Although players may be unable to join existing sessions, they can still create new ones. This error usually results from an unstable internet connection, server issues, or an outdated game version, preventing players from connecting with friends.

How to Fix the Error

1. Check for Game Updates

Outdated versions of Palworld may be incompatible with multiplayer sessions, so keeping the game up-to-date is essential.

  • For Xbox Users: Close Palworld, go to “My Games & Apps,” and check for any available updates for Palworld.
  • For PC (Steam) Users: Steam updates are usually automatic, but you can double-check by right-clicking Palworld in your library, selecting “Properties,” then going to “Installed Files” and choosing “Verify Integrity of Game Files.” This will ensure your game files are up-to-date and intact.

2. Restart Palworld

Sometimes, a quick restart is all you need. Fully close Palworld and reopen it to see if the error resolves. Restarting can help reload the game files and re-establish connections with the servers.

3. Check Your Internet Connection

An unstable internet connection is one of the common causes of multiplayer issues in online games. Make sure your connection is stable:

  • Restart your router if necessary.
  • Switch to a wired connection if possible for a more stable experience.
  • Run an internet speed test to confirm your connection is strong enough for online gameplay.

4. Update Xbox Live (For Xbox Users)

If you’re playing on Xbox, outdated Xbox Live or system software can sometimes interfere with multiplayer games.

  • Go to “My Games and Apps” > “Updates” and manually download any available Xbox Live or system updates.

5. Adjust Xbox Location/Region Settings

For Xbox users, changing the region in your settings may resolve this error. Some multiplayer issues can be region-based, so this step is worth trying.

  • Navigate to “Settings” > “System” > “Language & Location.” Select a new region close to your current one, restart the console, and check if the error is resolved.

6. Check Palworld Server Status

If the issue persists, it may be a server problem on Palworld’s end. Check Palworld’s official website or social media channels for updates on any ongoing server issues. Server downtime could be affecting your ability to connect to multiplayer sessions, and this might be temporarily out of your control.

7. Contact Palworld Support

If none of the above methods work, reaching out to Palworld’s customer support might be the best option. Palworld’s support team can offer personalized assistance to troubleshoot and resolve the issue. Joining their Discord server can also provide direct communication and updates.


Quick Recap

To fix the “Sorry, You Are Currently Prevented From Playing Online Multiplayer Games” error:

  1. Check for Updates: Make sure you have the latest version of Palworld.
  2. Restart the Game: Fully close and reopen Palworld.
  3. Verify Internet Stability: Ensure your internet connection is steady.
  4. Update Xbox Live/System (for Xbox): Download any pending system updates.
  5. Adjust Xbox Region: Change your Xbox location and restart.
  6. Check Server Status: Monitor Palworld’s server status for any downtime.
  7. Contact Support: Reach out to Palworld’s support team for further help.

These steps should help you overcome this error and get back to enjoying Palworld with your friends. For more Palworld updates and guides, stay tuned to our website!

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